My most frequently asked questions can be found here. If you have an enquiry that isn't listed below drop me a line through the contact form.

Q: How can I purchase your jewellery?

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A: The Wild Path Jewellery reflects slow craft - Handcrafted by myself, built with intention using recycled sterling silver. Each collection release is small batch consisting of unique pieces. I announce new collection release details through my email subscription (best if you don't use social media) and on my Instagram, @thewildpathjewellery

All available items are listed here in my shop, if you can't find what your looking for it's likely sold out.

I announce collections release dates and times prior to my shop updates and advise being on the site at the release time to increase your chances of purchasing the item you have your eye on. You can also join my website and login so your account is already created for a speedy checkout. 

I'm always sourcing the most unique gemstones to work with with and set them into beautiful one-of-a-kind designs. Follow along on Instagram to see what's going to hit the shop next.

 

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Q: Do you accept customs?

 

A: Very occasionally I will take commissions but I do not keep a waiting list. I find the creative process flows best when I'm unrestricted but I do enjoy working with a couple of customers a month that have a special piece in mind.

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Q: So how do I claim a spot?

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A:Please contact me to find out if I have availability to accommodate your request. Please note I will only commission pieces based on my designs.

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On occasion i may release a special run of commision work, make sure you don't miss out and subscribe to my mailing list to be in the know.

Make sure to check your junk folder.

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Q: Can reserve a piece I've seen on INSTAGRAM?

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A: To keep it fair for everyone, I'm unable to reserve pieces. I do however take note of size/design requests - so make sure you stay in-touch on Instagram. 

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Q: Do you offer payment plans?

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A: Yes I do, please contact me directly to organise a plan on a piece you've seen in my shop.

 

Q: Can you resize a ring?

 

A: Unfortunately, none of my designs can be resized. 

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Q: How can I find out my ring size?

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A: Your best off popping into your local jewellery shop and asking them to measure your finger(s). This will give you the most reliable result. You can also  purchase rings sizers online. 

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Shipping Info: 

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I want to make sure all of my pieces fly off to their new homes safely and that you love them as much as I loved crafting them. All orders are shipped with tracking, you'll receive your tracking details in a confirmation email once shipped. 

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Processing time 

Ready to ship items will be posted within 1-5 working Days.

Time frame for custom work will be determined with the customer. Pre- order lead time will be within the item listing. 

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Shipping Method 

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Items are shipped with the Royal Mail - Intl Tracked or UK Special delivery. You will receive a tracking code once your item Has been shipped.

 

Estimated delivery times for UK orders: 1pm the next business day.  

International: Europe 7-10 working days & Worldwide 7-14 working days but on occasion 1-3 Weeks (please contact me for more details on individual countries)

Please be aware the postal service used once the item arrives in your country is out of my control.

 

courier shipping with DHL is also available at checkout. 

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Customs and import taxes 

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Buyers are responsible for any

customs and import taxes that may apply.

I am not responsible for delays due to

customs.

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Policies & Resources 

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Refunds & Returns:

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I hope that you love your jewellery as much as I loved crafting it. If you should have any issues with your order please contact me. 

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My artisan crafted jewellery will shows signs of the hands that made it, these are not flaws, they make your piece unique and impossible to recreate, the opposite to a mass produced factory manufactured item.

If your purchasing my jewellery you probably know the background behind the piece you were drawn to and its rustic form. I urge you to be accurate in knowing your measurements as my pieces are intended to be sold as non-refundable.

If there are any issues please contact me within: 3 days of delivery and post item back to me within: 7 days of delivery (in it’s original condition) a refund will be processed once I have received the item.

I can not be held responsible for issues caused by the postal service but endeavour to resolves these as quickly as possible through their claims process if required.

 

I don't accept cancellations

But please contact me if you have any problems with your order.

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